Wholesale Shipping and Order Information
You can place your orders You can
place your order online with our secure
online tropical flower store 7 days a
Placing On-Line Orders
We will ship orders within 2 working days of the order (excluding holidays). Orders placed during the weekend will be shipped out Tuesday or Wednesday of the following week. Special Note: In order to qualify for wholesale prices, a minimum order of $100.00 to one address is required.
Important! If you do not receive an email confirmation after completing your online order, your order may not have gone through, or you may have given an incorrect email address.
Prices Prices are in U.S$ currency. Prices are based on the sizes and colors of product described. Substitutions in size and color of flowers, foliage, or plants will be assessed additional charges.
Shipping We only ship within the continental U.S. There is an additional surcharge for shipments to Alaska and Hawaii, $10 - $20 depending on the quantity ordered. We will contact you with the total amount.
All orders are sent Standard Federal Express delivery (West Coast) or 2nd Day air (East Coast) Monday through Friday. Deliveries to most of the West Coast take one day in transit, and 2 days to the East Coast. In some rural areas, regular deliveries by UPS and Fedex are not available. This will add an extra day for delivery to these areas. In many cases you may upgrade at an additional fee to expedite the order. Saturday Delivery charges are additional, Please inquire with a sales person. If you're not sure if the area you are sending to has Standard or 2nd day service, call Federal Express Toll Free at 1-800-463-3339.
Due to Federal Express rules, all orders that require an address correction after they pick up will be charged an additional $10. Please make sure this information is correct to avoid additional charges.
Deliveries requiring a signature release (not left at the door) will be charged an additional fee of $2.50. This will be added later to the order and not shown in the original order placed online.
Shipping of Orchid Plants
Orchid plants are only shipped Monday through Thursday to avoid weekend layovers with the shipper.
Shipping of Costa Rican Products
Please place your order 5 weekdays before your desired arrival date. See the following chart for our harvest, shipping, and arrival estimates:
Insurance It is our policy to add special insurance with Federal Express for orders over $100. Declared value charges may range from $2.50 or more depending on the total amount of the order. We do this in the best interest of our customers to insure there will be recourse with Federal Express in case of a damaged shipment. We will contact you with a final amount.
Special Saturday Delivery is available for an additional charge of about $12 per box. Let us know in the comments section of your order form if you would like this service. We will contact you with the total amount.
Shipments to California, Arizona and Florida may be delayed due to agricultural inspections which are out of our control. We will schedule flowers to arrive one day sooner for date critical orders especially for Friday deliveries to avoid delays throughout the weekend. In no way will we compensate for delays due to agricultural inspection unless the package does not reach the destination due to confiscations.
Cold Weather Packing
It is our policy to cold weather pack all flower orders from November until May. We will add $1.50 per box to cover special materials.